Welcome to Ruby Packaging Materials & Trading LLC Ajman, UAE. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or contact us.

Personal Information

We may collect the following information:

• Full Name
• Company Name
• Email Address
• Phone Number
• Delivery Address
• Product Enquiries
• Quotation Requests
• Any additional information you voluntarily provide through contact forms, emails, or phone calls.

Non-Personal Information

Our website may automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Our Website
• Referring Website
• Date and Time of Visit

This information helps us improve our website performance and user experience.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Responding to your enquiries
• Providing quotations
• Processing product requests
• Delivering products and services
• Managing customer relationships
• Improving our website and services
• Sending order updates
• Providing customer support
• Communicating important service-related information
• Preventing fraud and unauthorized activities
• Complying with legal and regulatory obligations

We will never sell your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Understand visitor behavior
• Enhance website security

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Data Protection

We take appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to use commercially acceptable security measures, no method of online transmission or electronic storage is completely secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Delivery and logistics partners
• Payment service providers (if applicable)
• Legal authorities when required by law
• Professional advisors or auditors where necessary

Any third party receiving your information is expected to maintain appropriate confidentiality and security.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services
• Respond to enquiries
• Maintain business records
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

 

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.

Ruby Packaging Materials & Trading LLC

Email: info@rubypackaging.ae

Phone: +971 50 154 5753

We are committed to addressing your privacy-related enquiries promptly and professionally.